Privacy Policy
Effective Date
15/09/2025
Company
Antifat Egypt
Introduction
At Antifat, your privacy is very important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our services or interact with our mobile application.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, phone number, email address, delivery address, and payment details.
- Health and Nutrition Data: Information you provide about your dietary preferences, allergies, and meal choices.
- Usage Information: Information about how you use our app, such as preferences, settings, and app interactions.
- Device Information: Device type, operating system, and unique identifiers, necessary for app functionality.
2. How We Use Your Information
We use the collected information to:
- Process and deliver your meal orders.
- Customize your weekly menu and nutrition recommendations.
- Communicate with you about your account, updates, and support.
- Improve our services, delivery experience, and application performance.
- Comply with legal obligations.
3. Sharing of Information
We respect your privacy. We do not sell or rent your personal information. We may share information only in the following cases:
- With Service Providers: For delivery, payment processing, and technical support.
- For Legal Requirements: When required by law, regulation, or legal process.
- With Your Consent: If you agree to share your data with a third party.
4. Data Storage and Security
We respect your privacy. We do not sell or rent your personal information. We may share information only in the following cases:
- Your personal data is stored securely on encrypted servers.
- We implement technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure.
- Payment data is handled through secure, PCI-compliant providers.
5. Data Retention
We retain your personal information only as long as necessary to provide services and comply with legal obligations. If you request account deletion, your data will be erased, except where retention is required by law.
6. Your Rights
You have the right to:
- Access the personal data we hold about you.
- Request corrections to your information.
- Request deletion of your account and associated data.
- Withdraw consent for data processing where applicable.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: antifat@antifategypt.com
- Phone: +20 110 377 7536
7. Children’s Privacy
Our services are not directed at children under 13. We do not knowingly collect data from children. If we discover we have inadvertently collected such data, we will delete it immediately.
8. International Data Transfers
If you access our services outside Egypt, your information may be transferred and processed in other countries. We ensure appropriate safeguards are in place.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted in the app with the 'Effective Date' revised accordingly. We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any updates by revising the "Effective Date" at the top of the policy. We encourage you to review this policy periodically. Your continued use of the app after any changes signifies your acceptance of the updated policy.
10. Data Breach Notification
In the unlikely event of a data breach that may affect your personal information, we will notify you promptly in accordance with applicable laws and regulations and provide guidance on any protective steps you should take.
11. Cookies and Tracking Technologies
Our app may use cookies or similar tracking technologies to enhance user experience, analyze usage patterns, and improve services. You can control or disable cookies through your device or browser settings.
12. Third-Party Links and Services
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties, and we encourage you to review their privacy policies.
13. Marketing Communications
With your consent, we may send you promotional messages, offers, or updates about our services. You can opt out of marketing communications at any time by following the unsubscribe instructions in the message or by contacting us directly.
14. Governing Law and Jurisdiction
This Privacy Policy and any disputes related to it are governed by the laws of Egypt. Any legal actions shall be brought before the competent courts of Cairo, Egypt, unless otherwise required by applicable law.
15. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
- Email: antifat@antifategypt.com
- Phone: +20 110 377 7536